FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to mrhomes@gmail.com.

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  • WE ARE HERE TO HELP OUR CLIENTS
  • ORDER STATUS
  • SHIPPING & DELIVERY

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

WE ARE HERE TO HELP OUR CLIENTS

Our company is proud to have established retail stores in four major cities across India. These stores offer customers a chance to experience our products firsthand and to engage with our knowledgeable and friendly staff. Our stores are strategically located in key commercial and retail areas, making them easily accessible to customers.

We keep running online offers and deals at regular intervals. Kindly subscribe to our newsletter or visit our website to know more about currents offers and deals.

Select the desired item Add the item to shopping bag Login with your account details Enter the shipping address Click proceed to checkout option and select the payment mode to proceed with the payment. On successful order placement order id will be generated and you will receive an order confirmation email.

You can cancel an order within 24 hours of placing the order. For further details please refer to our Cancellation Policy.

We are happy to assist you in taking orders over the phone orders. Please call us on +91-9540655881 in between Monday – Saturday (9:30 AM – 6:00 PM)

ORDER STATUS

Orders once placed usually get delivered with 7-8 working days for most of the items. For furniture, it takes about 15-20 working days for the order to be delivered at your doorstep. Also, delivery time may vary depending on factors like exact location, items in the order, mode of shipping chosen etc. Rest assured, our customers are updated in a timely fashion about the status of dispatch.

An Order Confirmation Email gets triggered instantly from our system on receipt of Payment against an Order. In case the payment is through from your end and still, you have not received the Order Confirmation Mail, there might be some technical glitch. It happens in a very rare instance. Alternatively you may log in to your account on the website and check the status of the order placed by you. In case you still find any discrepancy, please get in touch with our Customer Care team and we shall be more than happy to assist you in the best possible manner.

SHIPPING & DELIVERY

Yes, the delivery may be rescheduled up to a limited duration but the same will depend on the feasibility at the Courier's end. You can directly touch base with your local Courier office to get the needful done.

You can surely request for a change in Shipping Address till the item is not shipped from our end. In case of any such requirement, please get in touch with our Customer Care team and we shall be more than happy to assist you in the best possible manner.

You can track your order by signing into 'My Account'. Click on 'Order History', select the order you wish to track, and finally click on 'Tracking Code'. You will also receive an email notification when your order is dispatched from our warehouse

No, we don’t offer express shipping.

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